Track, prioritize, and solve customer tickets.

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Track, prioritize, and solve customer tickets.

Organize your tickets the way you want with the amazing kanban view. Get an instant overview of your team's workload and check the status of a ticket based on your custom tailored SLA rules.

Multi Channels, Out-of-the-box.

Email

New incoming emails create tickets automatically.

Website Form

Qualify your customers queries with a customizable website form.  

Live Chat

Use the Live Chat plugin on your website to instantly engage visitors.

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SLAs, Automation, Templates, and Canned Responses.

Create your SLA rules and let QeyBox take action automatically. Automate emails or actions at different stages of ticket resolution. Define dynamic email templates to automate the most common responses. Escalate tickets to your manager in just a click. Invite experts into a live discussion. Use canned responses in live chat for instant answers. .

 

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